Overapologizing and the Myth of Closure

Something that happens to me sometimes with guys* is they do something I find hurtful, I calmly tell them so, they apologize, I thank them and accept, and then…they keep apologizing. And apologizing. And talking about how they feel like “such a jerk now” and how they really are a nice person who doesn’t usually do things like this and they’re really so sorry and I keep saying that it’s fine, they apologized already and I accepted and it’s okay as long as it doesn’t happen again and…they just. keep. apologizing.

And then it occurs to me that, even if they don’t realize it, they’re asking for something from me. They want reassurance. Fucking up feels bad, and I’m the one with the supposed power to make them feel like good people again. So the endless apologizing is meant to extract those sorts of caring behaviors from me–“No, really, I really like you as a person, I know you didn’t mean it”–and perhaps, eventually, capitulation–“It’s okay, really, it wasn’t even that big a deal, I probably shouldn’t have even said anything about it.”

As I said, this is probably unintentional/subconscious; people who do this probably think that they’re just making sure the other person really has forgiven them. But since it’s based around a temporary loss of self-esteem, the only thing that can end the cycle of apologizing is to be convinced that they really are a good person–perhaps because the thing they did wrong wasn’t even that bad of a thing to do.

And there’s plausible deniability there, too. But they feel so bad! But they’re just showing you how much they care that they messed up! But…maybe it was juuust a little bit kinda really mean of you to make them feel so bad! And on it goes. It feels wrong to ask that someone stop apologizing, even if it’s making you feel bad. I think we’re meant to take over-apologizing as a sign of extra concern, or perhaps as a compliment. But, as with surprisingly many social interactions, over-apologizing may be more about the apologizer’s needs and wants rather than those of the person being apologized to.

We all have probably had times when we fucked up and apologized and just really needed to have that apology accepted immediately and to be reassured that we’re good people immediately. Some of this may tie into something that I’ve noticed before and that advice columnists like Captain Awkward and Doctor Nerdlove have discussed: the myth of closure.

Usually discussed in the context of breakups, the myth of closure is the idea that there’s something called “closure” that would really, really help us get over breakups, and that may even be owed us by the person who broke off the relationship. Sometimes it’s helpful to know why things ended, sometimes not, but regardless, nobody owes you that explanation. Sometimes, being an adult means sitting with the uncomfortable feelings and learning to overcome them by yourself, without the help of the person who caused or triggered them (but with, of course, the help of friends).

A similar thing happens in the context of fuckups and apologies. You fuck up, you feel bad, you apologize, and then you (may) think that you need to be absolved by guilt by the person you hurt. But sometimes people aren’t willing to accept your apology, and that’s okay. Sometimes they accept it, but they’re not interested in discussing the issue any longer. That’s okay too. They don’t owe you any closure. You may need to process your feelings about your fuckup without their help.

And then it occurs to me that it’s mainly women who are consistently asked and expected to do this–this emotional work. This soothing of hurt feelings, this rebuilding of lost self-esteem. Not only that, but it’s usually the woman who was hurt in the interaction who is expected to do it–at a time when she deserves the space to deal with what she experienced, she is drafted into your Feeling Okay Again Army.

In her wonderful piece which I linked to in my last roundup, Sarah writes about the conversations that often happen between men and women about sexism and sexual violence, and how they go wrong. In it, she links to an article by Susan Silk and Barry Goldman about how to get support when bad things happen to someone you know:

Draw a circle. This is the center ring. In it, put the name of the person at the center of the current trauma. For Katie’s aneurysm, that’s Katie. Now draw a larger circle around the first one. In that ring put the name of the person next closest to the trauma. In the case of Katie’s aneurysm, that was Katie’s husband, Pat. Repeat the process as many times as you need to. In each larger ring put the next closest people. Parents and children before more distant relatives. Intimate friends in smaller rings, less intimate friends in larger ones. When you are done you have a Kvetching Order.

[…]Here are the rules. The person in the center ring can say anything she wants to anyone, anywhere. She can kvetch and complain and whine and moan and curse the heavens and say, “Life is unfair” and “Why me?” That’s the one payoff for being in the center ring.

Everyone else can say those things too, but only to people in larger rings.

When you are talking to a person in a ring smaller than yours, someone closer to the center of the crisis, the goal is to help. Listening is often more helpful than talking. But if you’re going to open your mouth, ask yourself if what you are about to say is likely to provide comfort and support. If it isn’t, don’t say it. Don’t, for example, give advice. People who are suffering from trauma don’t need advice. They need comfort and support. So say, “I’m sorry” or “This must really be hard for you” or “Can I bring you a pot roast?” Don’t say, “You should hear what happened to me” or “Here’s what I would do if I were you.” And don’t say, “This is really bringing me down.”

If you want to scream or cry or complain, if you want to tell someone how shocked you are or how icky you feel, or whine about how it reminds you of all the terrible things that have happened to you lately, that’s fine. It’s a perfectly normal response. Just do it to someone in a bigger ring.

Comfort IN, dump OUT.

Of course, the situations we’re talking about are not at all comparable to traumas like these in terms of their emotional salience and difficulty. But, as Sarah points out in her piece, having a Kvetching Order is still important for more minor situations, so that you’re not overburdening a person who is already burdened. In this case, if you’ve hurt someone and that’s hurting you, you need to go to an outer ring to kvetch about it. So, not the person you hurt (or their best friend or significant other), but a friend of yours who isn’t as close to the situation.

Sarah then brilliantly connects this back to gender: women sometimes discuss the shit they have to deal with, and men can feel frustrated, angry, or even vicariously traumatized as a result. But because of our crappy gender roles, men are less likely to have close friends that they can confide in than women are, and when they do have such friends, they’re most commonly women. This means that if men want to confide in someone about how crappy they feel in response to women’s stories of sexism, they may have nobody to share that with besides women. And women are in a smaller ring than men when it comes to the issue of sexism and sexual violence. Sarah writes:

If you are a man who is becoming upset/depressed/overwhelmed/hopeless/defensive when you listen to the women in the world/your life talk about their experiences, you need to talk about it.  With another man.

I really, really mean this.  Not to complain about how crazy or uptight women are, please.  (I mean, personally, I don’t think that would help you or me very much at all).  But you absolutely need to talk to another guy.  A guy you are friends with and who you trust is ideal.  And if you don’t have that kind of guy in your life- and, seriously, you are not alone in that area- then you have the very hard, critical work of figuring out how to make that kind of friendship ahead of you.  If you are feeling a restless helplessness over all of this, that can be your challenge.  Because I think as women we really, really need you to form those relationships.  We really, really need you to have an emotional connection to each other.  And we need to know you guys can turn and talk each other through these hard things and support each other while you support us.

To bring it back to the over-apologizing thing, if a guy hurts his female friend and then feels bad about it, he’s not as likely to have other close friends–especially close male friends–to talk about it with. So the temptation is especially strong to talk to the friend that he hurt.

Fucking up feels bad, and it’s legitimate to want support when you feel bad, even if it’s because you did something wrong. That’s why it’s important to have other people or places you can go to get support when you feel bad. And when you do this, by the way, honor the person who you hurt and who helped you be better by retelling the story accurately. “I said something that I really shouldn’t have and hurt my friend. I apologized and she accepted, but I still feel really bad. I guess I’m just looking for some reassurance I’m not a terrible person even though I did this wrong thing.”

You deserve to be supported and reassured when you’ve done something wrong and taken the right steps to fix it. But please don’t manipulate the person you hurt into doing this for you.

~~~

*Obligatory note that this can happen between people of any gender, but I notice it especially with men, and have spoken to several women who have noticed the same thing. So, while it probably happens with everyone, it probably happens more–or more intensely–with men apologizing to women. And, therefore:

DISCLAIMER: The Author in no sense intends to imply that All Men are responsible for the aforementioned Conflict(s) or Issue(s) as described in this Text. The Author reiterates that Not All Men commit the Offense(s) detailed in the Text, and that the Text is not intended to apply to or be addressed to All Men. The Author hereby disclaims any binding responsibility for the emotional well-being of such Men who erroneously apply the Entreaty(ies) contained within this Text to their own selves. The Reader hereby agrees to accept all responsibility for any emotional turbulence that arises as a result of the perusal of this Text.

Overapologizing and the Myth of Closure
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