I’ve been thinking a lot lately about the process of changing one’s mind. For those of us who like to try to persuade people, it’s important to think about that process and how it happens and how to facilitate it, but even someone who doesn’t spend most of their free time yelling on the Internet like I do might occasionally hope to change a friend or family member’s mind about something.
Obviously, everyone changes their mind on things at some point. Just within the last four years, I’ve gone from being very conservative to being too left-wing to support the Democratic Party in good conscience. I’ve switched my career plans from being a journalist to getting a PhD in sociology to getting a PhD in clinical psychology to getting a master’s in social work. I’ve ended a few friendships and relationships that I once hoped would last forever. I‘ve revised (to put it mildly) my opinion that feminists and atheists suck (hi FtB!). I’ve also stopped believing that I’m unfit to live in this world and that my entire life is a waste of time and resources, because I’ve (mostly) stopped being depressed. Perhaps the only major things that have stayed the same are that 1) I cannot live without writing, and 2) I fucking love New York City and intend to move there.
So, that’s a lot of mind-changes. That’s a lot of admitting to people I was wrong about things that range from extremely personal to extremely, well, not. That’s a lot of seeing how they react to these changes in my thinking.
The worst thing you can say when someone changes their mind about something, whether it’s about a political position or a career goal or a restaurant, is something like this: “What?! But that’s not what you were saying a week/month/year ago! Make up your mind!”
If that sounds like an outlandish reaction, I assure you it’s not, because I’ve gotten it very often within the last four years. It’s hurtful because its “Gotcha!” tone makes it sound like the person’s desperate to catch me in the act of being a hypocrite or a flip-flopper rather than actually trying to understand my point of view and how it’s changed.
Another crappy way to react when someone changes their mind, particularly when they change it in the direction that you were trying to convince them, is, “Told ya so! I knew you’d come around!” This is just annoying because, first of all, “I told you so” is a pointless and snide thing to say in almost any circumstance, and second, most people hate being told that you knew all along how they were going to act or think. Even if it’s true! It presumes that you know them better than they know themselves and that you were just sitting there biding your time until they came to the decision that you wanted them to come to.
In a way, these two reactions are opposite extremes. The first is incredulous and skeptical and assumes that people don’t typically change their minds. It forces the person into the position of justifying and proving the change in thinking that they’ve undergone. The second is self-assured and know-it-all and assumes that people always change their minds when you personally want them to. It forces the person into the position of justifying their previously-held opinion and trying to convince you that their change of heart was really something they thought through themselves as opposed to just taking your arguments on faith.
Both of these reactions will discourage people from admitting to you that they’ve changed their minds. They might even discourage people from changing their minds at all. That’s why they’re harmful.
A better way to respond when you’re confused by someone’s mind-change would be something like, “I remember you felt differently about this before. Did you change your mind/What made you change your mind?” A better way to respond when you’re not confused is, “Glad to hear you changed your mind!” That’s it. Don’t try to “catch them in the act” or snark at them for “finally coming around.”
What’s interesting is that even though we’ve all at times tried to persuade people to agree with us, there’s sort of a stigma on changing one’s mind, especially in the realm of politics. Politicians are encouraged to be ideologically “consistent” (which apparently means keeping the same opinions forever and ever) or else they’re derided as “flip-floppers” (see: John Kerry). Even we ordinary citizens may feel the pressure to keep supporting the same policies, parties, and politicians rather than reevaluating our opinions.
But ultimately, isn’t that kind of harmful? Isn’t being right more important than being stubborn?
Honestly, I love changing my mind. Not just about politics, but about everything*. Yes, I think that everything I currently believe is correct, but that might just be because I haven’t heard a good argument against any of it yet. I love hearing a thought-provoking counterargument and being inspired to reconsider what I thought was right. I want to keep improving and fine-tuning my opinions. So I have little reason to be ashamed to admit when I’ve changed my mind, but reactions like the ones I’ve described above sometimes make it difficult.
There’s a lot that goes into the art of persuasion, and the reaction that you have when someone finally changes their mind might seem irrelevant. They’ve changed their mind, after all! But being kind, supportive, and empathic throughout that entire process, even when it seems to have finished, encourages people to consider your arguments and to admit to you if they’ve decided to adopt them. It also encourages them to view changing one’s mind as a normal and even desirable thing to do.
The three little words that I wish I heard more–that I wish were easier for us all to say–are “I was wrong.”
*I’ll even change my mind about everything I’ve written in this post if someone disagrees well enough! 🙂