I urge everyone who cares about the Ron Lindsay/ CFI thing to read Stephanie Zvan’s piece about it. It has some actual facts and information that may help you make a decision about how to respond, as well as some very good analysis. Here’s a brief excerpt to give you an idea of where she’s going:
Apologies Are Hard
They’re almost never ideal, for lots of reasons. Emotions are high. Full understanding rarely happens with the immediacy of a cartoon light bulb over someone’s head. The harm that has been done can rarely be undone simply with words. It is easy to view words as trivial.
When apologies are really, really good, people hold them up as shining examples, but this is the sort of thing that happens in the English-speaking world maybe once a year. Most apologies have the kind of faults we expect and deal with in any other communication.
With that said, I want to thank Ron Lindsay for his remarks yesterday evening on the CFI blog. They give me hope for moving forward on this, and they help me resolve the dilemma of wanting to support the good work of my friends at CFI while being unable to support the management.
I’m still processing my own response — again, I’m at a conference today, and then I’m traveling — but as of this writing, I’m leaning towards a response that pretty much agrees with her.