Reading Nonverbal Cues Without Making Assumptions

Sometimes when I talk to people about the importance of reading nonverbal cues–in sexual situations and also in general–they tell me that they avoid doing so because they don’t want to “assume.” Paying attention to people’s nonverbal cues feels to them like making assumptions about people’s internal states based on very limited information.

Not wanting to leap to unwarranted conclusions about people’s thoughts and feelings is an admirable goal, but I think there’s a misconception at work here about what reading body language means in a practical sense, and I think that pop psychology is partially to blame. We’ve all seen those Cosmo and Psychology Today articles that are like “Ten Ways To Tell If He’s Into You Based On His Eyebrows” or “Your Kids May Be Lying To You: Just Check The Position Of Their Feet To Know For Sure.”

As exciting as it may be to literally read people’s thoughts and intentions based on the position of their feet or eyebrows, I’ve yet to see any actual research evidence for any of this.

Even psychology textbooks spread this false “mind reading” meme. I’ve seen sentences like “We are all expert mind readers! For example, this study shows that people can generally tell if a person in a photo is angry or happy.”

No wonder some people think that when I ask them to pay attention to things like body language and tone, I’m asking them to do the impossible and read minds. And no wonder some people also think that when I ask them to pay attention to things like body language and tone, I’m asking them to leap to wildly specific conclusions like “This person’s tone of voice suggests that they are sad and not really paying attention to our conversation because they’re thinking of their mother who’s in the hospital.”

Here’s how this works in a more practical sense. Yesterday morning I took an Uber to the airport. It was 5 AM. I had had about four hours of bad sleep. The following conversation ensued:

Driver: Where are you going?

Me: LaGuardia.

Driver: Which terminal?

Me: 3.

Driver: *laughs loudly* Oh, no, LaGuardia’s terminals are A, B, C, D. You’re thinking of JFK!

Me: Whoops. It’s C then.

Driver: Where are you traveling to?

Me: Ohio.

Driver: Where in Ohio? Cleveland? Columbus?

Me: [city].

At this point the conversation ended, and we didn’t speak again until we arrived at my airport and he wished me a safe trip and I wished him a nice day. I presume it ended because I was answering as briefly as possible and my tone was completely flat. I was literally only giving the driver the information he was asking for (whether because of social norms or because of a need to get me to my destination) and volunteering nothing more. I wasn’t reciprocating my driver’s cheerfulness and bubbliness at all.

Maybe I hate small talk. Maybe I’m exhausted. Maybe I’m sick. Maybe I’m feeling really anxious about flying. Maybe I’m on my way home to see a seriously ill family member (thankfully, I was not). Maybe I just personally hate this driver with all my heart and do not want to say a single word more to him than is absolutely necessary. Maybe I hate all people. Maybe I have depression.

The cool thing is, it doesn’t matter! The driver correctly picked up on the fact that, for whichever of many possible reasons, I wasn’t feeling like talking, so he stopped trying to talk to me after that brief exchange. No mind reading was necessary. All he had to do was pay a minimal amount of attention.

The conversation could’ve gone very differently. Sometimes when I am in fact less tired and physically miserable, I do engage Uber drivers in conversation because I like talking to people. It could’ve just as easily been like this:

Driver: Where are you going?

Me: LaGuardia!

Driver: Which terminal?

Me: 3, I believe.

Driver: *laughs loudly* Oh, no, LaGuardia’s terminals are A, B, C, D. You’re thinking of JFK!

Me: Oh, oops! That’s the one I usually fly out of. I meant C.

Driver: Where are you traveling to?

Me: [city], Ohio. I get to see my family this weekend!

Driver: That’s wonderful! Do you get to see them often?

Me: No, not too often, so it’s always special when I do. Does your family live nearby?

And so on. I’ve had a lot of conversations like this.

And for all the driver in that parallel universe knows, maybe I’m just in a cheery mood. Maybe I love small talk with strangers. Maybe I’ve been feeling really lonely and just want to connect with someone, anyone. Maybe I just drank two coffees and have energy that I just need to use somehow. Maybe something about this particular person appeals to me and makes me feel like chatting. Who knows? Clearly I’m interested in having a conversation, so he would feel comfortable continuing it.

Incidentally, many people would consider the way the conversation actually went to be a “failure”: either because I “failed” to respond to this person’s attempt to engage me in conversation, or because the driver “failed” to keep trying to get me “out of my shell” or whatever. I’m not exaggerating; some people really do think this way. Some people would ask me why I didn’t just have a friendly chat with the nice man. Other people would ask him why he’d just stop trying and let his passenger sit there in silence.

But I think that our interaction was a complete success. I was able to enjoy (insofar as I was able, at 5 AM) a nice, quiet drive. While I obviously can’t presume how the driver felt, his body language and tone when we said goodbye at the end of the drive suggested that it went just fine for him too. Nobody had to bend over backwards out of a sense of obligation or politeness.

Unfortunately, while this experience isn’t entirely rare for me, it’s not as common as it should be. I have had people who know me far, far better than this driver–enough to know that I generally dislike small talk and that I tend to be extremely fatigued, for instance–try to engage me in small talk despite monosyllabic responses, flat tone, and closed body language from me. Some of these people intentionally wanted to cross my boundaries in this way, but not all of them.

And I’m specifically talking about the ones that didn’t. I’m talking about the ones who on some level expected me to directly state, “I do not want to have a conversation with you right now” before they would stop trying to have a conversation with me. On some level, they thought that reading nonverbal cues is unnecessary because direct, effective communication means that I should have to verbalize “I do not want to have a conversation with you right now” every time someone tries to engage me in a conversation that I don’t want to have.

Maybe this seems like a reasonable assumption, but in that case, as an experiment, keep track for a day or several how often someone makes small talk with you (or something else in that vein) when you’d rather they didn’t and wish they would stop. Imagine if they never, ever stopped unless you either left their physical vicinity or said, “I do not want to have a conversation with you right now.”

It would be exhausting. It would be completely exhausting if every time I’m too tired, stressed, worried, sad, physically uncomfortable, focused on something else, or otherwise mentally occupied to have a conversation, I had to explicitly state this or else the person would continue trying to have a conversation with me.

And here’s the thing–you don’t have to have any idea at all what’s going on with me to pay attention to the fact that I’m acting like I don’t want to talk right now. You don’t have to read my mind. You just have to notice, “Huh, they’re not making eye contact and they’re answering monosyllabically.”

At that point, a number of things can happen. You can just stop, like the driver from this morning did. You can say, “Sorry, it looks like this isn’t a good time. Catch me later if you want to talk?/Should I leave you alone?” Often the response will be something like, “Yeah, I’m just really tired right now. I’ll talk to you later.” Or it might be, “Sorry, I’m just a little out of it. Keep talking, I’m listening.”

No discussion of nonverbal cues and the importance thereof is complete without an acknowledgment of the fact that some people have a lot of difficulty with this. That’s okay! That’s why it’s so important to provide resources that help people learn how to read nonverbal cues, because otherwise many people just assume that this is something we all “naturally” know how to do. But we don’t, for all sorts of reasons such as neurodiversity or cultural differences. For instance, if I grow up in Russia and learn how to read nonverbal cues as a Russian person, I may not be as effective at it if I suddenly move to the United States.

And it’s also important to note that we may misinterpret nonverbal cues from certain categories of people because of preconceived notions we have about those people. The nonverbal cues of disabled people may be inaccurately perceived as angry. The nonverbal cues of (white) women may be inaccurately perceived as insecure or uncertain. The nonverbal cues of Black men may be inaccurately perceived as threatening.

In general, if you know that you have trouble interpreting nonverbal cues in useful ways, you can supplement that with direct, verbal communication. That can look like, “I’m not sure if you feel like talking right now or not. It’s okay if you don’t, but can you let me know?” Or it can look like, “Hey, I have a lot of trouble reading nonverbal cues. If we’re ever talking and you don’t feel like talking anymore, can you please say so directly so that I don’t accidentally keep bugging you?”

I want to be careful and not hold nonverbal cues up as some perfect, ideal way of getting information about people’s needs and feelings. There’s a reason why people are cautious about nonverbal cues and wary of making assumptions based on them.

However, refusing to observe and respond to nonverbal cues also puts a lot of pressure on anyone who wants to exit a social situation or be given more physical space or be left alone or whatever. It’s reasonable to assume that someone who doesn’t make eye contact, closes their body off from you, answers tersely, and generally shows no interest in continuing a conversation probably has no interest in continuing a conversation. But if you’re unsure, you can always ask.

Reading Nonverbal Cues Without Making Assumptions
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